Baskitt is your gateway to global shopping. Whether you're buying from the US, UK, or anywhere else in the world, we make it simple, fast, and affordable.
Once you're set up, you'll have access to your personal Baskitt dashboard where you can browse retailers, track shipments, and manage your wallet.
Explore our curated list of supported international retailers and start adding items to your cart. Baskitt handles the rest — from checkout to your doorstep.
If you need help at any stage, our support team is available 24/7 via in-app chat or email at support@baskitt.co.
Creating your Baskitt account takes less than two minutes. You'll need a valid email address and a strong password to get started.
After verification, complete your profile by adding your shipping address and preferred currency. This helps us deliver accurate shipping estimates right from the start.
Enable two-factor authentication (2FA) in your security settings for an extra layer of protection on your account.
Your Baskitt Wallet is the central hub for all your transactions. Fund it once and use it across thousands of global retailers without worrying about currency conversion.
Baskitt supports multiple payment methods including debit/credit cards, bank transfers, and select mobile money platforms depending on your region.
Once funded, browse any supported retailer, add items to your cart, and check out using your Baskitt Wallet balance. Exchange rates are locked at the time of purchase for full transparency.
We understand that sometimes purchases don't go as planned. Baskitt makes the refund process straightforward and transparent.
Refunds are typically processed within 5–10 business days, depending on the retailer's policy and your payment method. Wallet refunds are usually faster than card refunds.
If your refund request is denied by the retailer, our support team will review the case and work on your behalf to reach a resolution.
For full details, please refer to our Refund Policy page on the website.
Shipping costs on Baskitt are calculated based on the weight and dimensions of your package, the destination country, and your chosen shipping speed.
You'll see an estimated shipping cost during checkout before you confirm your order. No hidden fees — what you see is what you pay.
Duties and import taxes may apply depending on your country's customs regulations. These are the buyer's responsibility and are not included in the Baskitt shipping fee.
Use our Shipping Calculator on the website to get an estimate before you start shopping.
Baskitt takes security seriously. We employ multiple layers of fraud detection to protect both buyers and the platform from abuse.
Policy abuse — including submitting false refund claims, manipulating promotional offers, or creating multiple accounts to circumvent restrictions — will result in account suspension.
If your account is flagged or suspended, you'll receive a notification with details. You may appeal via our support team within 14 days of the suspension notice.
For a full list of prohibited activities, please review our Terms of Service.